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FAQ
- Sep 26, 2018 -

Q: How long have you been in cold roll forming machine industry?

A: Our factory was established in 2001 and at the very first we were only engaged in domestic business. 2006 is a great turning point for us, in this year we started international business. We Believe Industry Company have Shanghai office and Wuxi office, and each year our output value reaches 50 million RMB.


Q: What is your process?

A: Step 1: Understanding clients’ needs--analysis on the profile required and material to be used 

    Step 2: Developing a detailed machine quotation accordingly

    Step 3: Roll forming machine design

    Step 4: Machine building

    Step 5: Machine testing at seller’s factory

    Step 6: Machine delivery

    Step 7: Installation and commissioning at buyer’s plant

    Step 8: After sales technical support


Q: What is your payment terms?

A: 30% TT paid in advance and 70% TT after machine is checked and accepted by our clients before shipment. We also accept 100% irrepealable L/C at sight


Q: How long does it take to manufacture the roll forming machine?

A: As usual, 45 to 60 days are needed for manufacturing. Believe Industry Company will send clients machine layout and foundation drawing within 15 days after receiving deposit. In this way, users can make preparation for new equipment.


Q: How do you pack and deliver the machine?

A: As usual, main machine part is nude packing and fastened inside of the container with steel wire. Electric part and hydraulic part are wrapped with plastic film and fastened inside of the container. Rest of the testing materials and final products will be packed in wooden box and shipped together will the machine.

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Packing & Delivery 1


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Packing & Delivery 2


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Packing & Delivery 3

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Packing & Delivery 4


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Packing & Delivery 5


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Packing & Delivery 6


Q: Do you provide service of machine installation and commissioning?

A: We will send technicians and engineers to assist machine installation and commission. Our overseas service engineers have been to more than 80 countries and regions to serve machine.


Q: Do you provide training for machine operation and maintenance?

A: Buyers are welcome to come to learn how to operate and maintain the machine at our factory. Also our technicians and engineers will teach users the machine operation and maintenance at users’ plant if required.


Q: What is your machine warranty?

A: We provide 24 months warranty for all machine parts. During this period, damaged machine parts will be changed for free due to quality factor or by normal use. Damage caused by natural disaster or abnormal use is not including but we will provide technical support and advice for users.


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